Shipping policy
Studio Lucie de Moyencourt Shipping Policy
Fine Art Prints
All Fine Art Prints are made to order as part of a print-on-demand service.
- Prints are carefully rolled and packaged in protective tubes
- We ship both locally within South Africa and internationally
Production & Delivery Times:
- Printing: 3–5 business days
- Local shipping: 2 business days
- International shipping: 7–14 business days
If you require your print sooner, please contact us. We will do our best to accommodate your request; however, expedited orders may incur an additional cost.
Shellegance (Ceramic Products)
All Shellegance ceramic products are carefully packaged with a strong focus on protecting the integrity and safety of each piece during transit.
Packaging Approach:
- We use protective wrapping methods to minimise the risk of breakage
- Each package is packed by hand, and contents are secured with care
Sustainability Commitment:
- We prioritise the use of recycled and repurposed materials, including cardboard, newspaper, polystyrene, and other protective fillers
- As a result, each box may look slightly different upon unboxing
- We avoid excessive use of plastic and do not rely on conventional sticky tape where possible
- Our kraft paper tape is biodegradable and can be recycled along with the cardboard packaging
This approach allows us to reduce waste while still ensuring your items arrive safely.