Shipping policy

Studio Lucie de Moyencourt Shipping Policy

Fine Art Prints

All Fine Art Prints are made to order as part of a print-on-demand service.

• Prints are carefully rolled and packaged in protective tubes
• We ship both locally within South Africa and internationally

Production & Delivery Times:

• Printing: 3–5 business days
• Local shipping: 2 business days
• International shipping: 7–14 business days

If you require your print sooner, please contact us. We will do our best to accommodate your request; however, expedited orders may incur an additional cost.

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Shellegance (Ceramic Products)

All Shellegance ceramic products are carefully packaged with a strong focus on protecting the integrity and safety of each piece during transit.

Packaging Approach:

• We use protective wrapping methods to minimise the risk of breakage
• Each package is packed by hand, and contents are secured with care

Sustainability Commitment:

• We prioritise the use of recycled and repurposed materials, including cardboard, newspaper, polystyrene, and other protective fillers
• As a result, each box may look slightly different upon unboxing
• We avoid excessive use of plastic and do not rely on conventional sticky tape where possible
• Our kraft paper tape is biodegradable and can be recycled along with the cardboard packaging

This approach allows us to reduce waste while still ensuring your items arrive safely.